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سياسة استرجاع المشتريات خلال 14 يومًا
نحن في [اسم الشركة] نهتم برضا عملائنا، ولذا نقدم لكم سياسة استرجاع تضمن لكم تجربة تسوق مريحة وموثوقة. يمكن للعملاء استرجاع المشتريات خلال فترة 14 يومًا من تاريخ الشراء.
شروط الاسترجاع:
فترة الاسترجاع: يمكن للعملاء طلب استرجاع المشتريات خلال 14 يومًا من تاريخ استلام المنتج.
حالة المنتج: يجب أن يكون المنتج في حالته الأصلية وغير مستخدم، ويجب أن يكون في العبوة الأصلية مع جميع الملحقات.
تكلفة الشحن:
عند الشراء: يتحمل العميل تكلفة الشحن عند إتمام عملية الشراء.
عند الاسترجاع: يتحمل العميل تكلفة الشحن عند استرجاع المنتج، بما في ذلك تكاليف الشحن الأصلية.
إجراءات الاسترجاع:
قم بالتواصل مع خدمة العملاء لإبلاغنا عن رغبتك في استرجاع المنتج.
سنوفر لك إرشادات حول كيفية إرجاع المنتج وترتيب الشحن.
بمجرد استلام المنتج والتحقق من حالته، سنقوم بمعالجة طلب الاسترجاع وإعادة المبلغ.
استبعادات:
- لا يشمل الاسترجاع المنتجات ذات الطابع الشخصي مثل المجوهرات المخصصة.
نحن نعتبر هذه السياسة جزءًا من التزامنا لضمان رضا عملائنا. نشكركم على تفهمكم وثقتكم في ميركل.
للاستفسارات أو المساعدة، يرجى التواصل مع خدمة العملاء عبر البريد الإلكتروني: info@miraclelaboratoris.com أو الاتصال بالرقم: +20 1200 410 490.
Return Policy – 14 Days with Shipping Costs Responsibility
At [Your Company Name], we value customer satisfaction and strive to provide a convenient and reliable shopping experience. We offer a 14-day return policy from the date of purchase, with the responsibility for shipping costs assigned as follows:
Return Period:
Customers may initiate a return within 14 days from the date of receiving the product.
Product Condition:
The product must be in its original and unused condition, including the original packaging and all accessories.
Shipping Costs:
At Purchase: Customers are responsible for the shipping costs at the time of purchase.
At Return: Customers are responsible for the return shipping costs, including the original shipping costs.
Return Procedure:
Contact our customer service to inform us of your intention to return the product.
We will provide you with guidance on how to return the product and arrange for shipping.
Upon receiving the product and verifying its condition, we will process the return and issue a refund.
Exclusions:
- This return policy does not apply to personalized items such as custom jewelry.
Product Warranty:
We are responsible for the product’s integrity only, and this policy does not cover any damages resulting from misuse.
We consider this policy a part of our commitment to ensuring customer satisfaction. Thank you for your understanding and trust in [Your Company Name].
For inquiries or assistance, please contact our customer service via email at info@miraclelaboratoris.com or call us at +20 1200 410 490
